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class=\"fw-semibold text-uppercase\">Customer Service \u003Cspan class=\"text-color-primary-400\">Specialist\u003C/span>\u003C/h1>\n","Remote - Bari",{"role":787,"contract":789,"skill":791,"seniority":797},[788],"customer-service",[790],"full-time",[792,793,794,795,796],"capacita-comunicativa-scritta-e-verbale","data-driven-mindset","generative-ai","problem-solving","strategic-thinking",[798],"junior","Customer service","Junior","Full time",[803,804,219,805,806],"Capacità comunicativa scritta e verbale","Data-driven mindset","Problem Solving","Strategic thinking","3",[809,812,815,818,821,824,827,830],{"title":810,"text":811},"Chi siamo e cosa stiamo costruendo","\u003Cp>Data Masters è la prima tech academy Italiana dedicata a Data Science, Artificial Intelligence e Machine Learning.\u003C/p>\n\u003Cp>L’obiettivo di Data Masters è di formare la nuova generazione di Data Scientist e Machine Learning Engineer italiani, all’interno di una pipeline di talenti che possa rispondere rapidamente all’enorme domanda di competenze specialistiche che sta investendo e investirà sempre di più il mercato del lavoro.\u003C/p>\n\u003Cp>Trasformiamo ogni studente in un protagonista di questa nuova rivoluzione industriale digitale per creare e utilizzare strumenti di AI al fine di trasformare dati in insights, guidando decisioni strategiche e creando soluzioni sostenibili che plasmano il futuro digitale in modo responsabile e consapevole.\u003C/p>\n\u003Cp>Data Masters è anche una Community aperta a tutti gli appassionati di AI Machine Learning e Data Science dove condividere esperienze, contaminare competenze nell’ottica di crescere insieme.\u003C/p>\n\u003Cp>Data Masters è una startup innovativa in rapida espansione, supportata da advisors di calibro internazionale e investitori istituzionali come Primo Ventures e Zanichelli Ventures.\u003C/p>\n",{"title":813,"text":814},"I nostri valori","\u003Cul>\n\u003Cli>\u003Cstrong>Strategic thinking and problem solving:\u003C/strong>\u003Cbr />\n\tper il successo della nostra mission necessitiamo di persone in grado di andare oltre l’ordinario e le best practice. Pensiero laterale e pragmaticità sono alcune delle soft skill che devono caratterizzare tutti gli elementi del team.\u003C/li>\n\u003Cli>\u003Cstrong>Data-Driven mindset:\u003C/strong>\u003Cbr />\n\tBasiamo le nostre decisioni su analisi rigorose e dati concreti. È essenziale per noi interpretare correttamente le informazioni per guidare le nostre strategie e innovazioni.\u003C/li>\n\u003Cli>\u003Cstrong>Proactivity & Creativity:\u003C/strong>\u003Cbr />\n\tValorizziamo coloro che prendono l'iniziativa e pensano fuori dagli schemi. La proattività e la creatività sono fondamentali per sviluppare soluzioni disruptive e per anticipare le esigenze del mercato.\u003C/li>\n\u003Cli>\u003Cstrong>Growth oriented:\u003C/strong>\u003Cbr />\n\tla crescita personale e professionale è al centro della nostra filosofia. Supportiamo i nostri talenti nel loro percorso di sviluppo continuo, incentivando l'apprendimento e la sperimentazione.\u003C/li>\n\u003Cli>\u003Cstrong>Umiltà:\u003C/strong>\u003Cbr />\n\tTutti hanno molto da dare e molto da imparare. Gli ego non sono ammessi\u003C/li>\n\u003Cli>\u003Cstrong>Hack to success:\u003C/strong>\u003Cbr />\n\tCi muoviamo velocemente e facciamo grandi passi. Puntiamo sempre a una soluzione che risolva l'80% del problema nel 20% del tempo. Facciamo scommesse informate, lanciamo MVP (prodotti minimi viable) e iteriamo.\u003C/li>\n\u003Cli>\u003Cstrong>Divertimento:\u003C/strong>\u003Cbr />\n\tCrediamo che la passione e il divertimento nel lavoro siano fondamentali. Promuoviamo un ambiente lavorativo dinamico e positivo, dove il divertimento è parte integrante del processo creativo.\u003C/li>\n\u003Cli>\u003Cstrong>Communication skill & team spirit:\u003C/strong>\u003Cbr />\n\tla collaborazione tra team è fondamentale per evitare blocker e raggiungere grandi risultati velocemente. Crediamo fortemente nella cultura del feedback costruttivo tra colleghi per migliorarsi ogni giorno.\u003C/li>\n\u003C/ul>\n",{"title":816,"text":817},"Chi cerchiamo","\u003Cp>Cerchiamo una persona anche alla prima esperienza lavorativa da inserire nel team di Marketing per supportare le attività Customer Service, la gestione della community di studenti e supportare le relazioni con i clienti. Il Customer Specialist dovrà dimostrare ottime capacità comunicative, abilità nel problem solving, e familiarità con nozioni di intelligenza artificiale.  \u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>Strategic thinking and problem solving:\u003C/strong>\u003Cbr />\n\tper il successo delle nostre attività di supporto studenti, necessitiamo di persone in grado di andare oltre l’ordinario e le best practice. Nello specifico è preferito chi ha una propensione ad aiutare gli altri per risolvere problemi di natura tecnica e operativa. Creazione e ottimizzazione di processi per supportare la crescita aziendale.\u003C/li>\n\u003Cli>\u003Cstrong>Communication skill & team spirit:\u003C/strong>\u003Cbr />\n\tcapacità comunicativa scritta e verbale per gestire situazioni critiche e di supporto a distanza via email e call. Capacità di lavorare in team e mettersi a disposizione dei colleghi. Crediamo fortemente nella cultura del feedback continuo. \u003C/li>\n\u003Cli>\u003Cstrong>Data-driven mindset:\u003C/strong>\u003Cbr />\n\tdimostrata capacità di skill analitiche ed abituata a prendere decisioni basandosi sui dati a disposizione. Sono fondamentali: passione e interesse per il mondo della formazione su nuove tecnologie. \u003C/li>\n\u003C/ul>\n",{"title":819,"text":820},"Siamo particolarmente interessati a persone che (nice to have)","\u003Cul>\n\u003Cli>Laureando/a o Laureato/a universitari, bonus point se STEAM\u003C/li>\n\u003Cli>Customer care e success: esperienza o passione nel prendersi cura del cliente e nella vendita, saper gestire situazioni di obiezione e saper esporre in maniera chiara argomenti base e tecnici.\u003C/li>\n\u003Cli>Attenzione ai dettagli nella raccolta dei dati, organizzazione di processi, nella gestione delle interazioni e comunicazioni con studenti e team interni. \u003C/li>\n\u003Cli>Abilità comprovata di scrittura per articoli, email di supporto al cliente e creazione di presentazioni e materiali di supporto alla vendita e al customer service. \u003C/li>\n\u003Cli>Analytical & presentation skills: conoscenza comprovata di WordPress, Word, Excel, Powerpoint. Capacità di creazione ed esposizione di presentazioni. \u003C/li>\n\u003Cli>Praticità nell’utilizzo di tool di Generative AI, ad esempio ChatGPT, Copilot, Midjourney o similari utili a lavorare in maniera più efficace ed efficiente.\u003C/li>\n\u003Cli>Capacità nell'analisi di processo e formulazione di soluzioni migliorative del processo di customer support.  \u003C/li>\n\u003Cli>Ottima conoscenza della lingua inglese.\u003C/li>\n\u003C/ul>\n",{"title":822,"text":823},"Cosa farai","\u003Cul>\n\u003Cli>Gestire le relazioni con studenti e clienti, offrendo supporto via email e call.\u003C/li>\n\u003Cli>Creare e ottimizzare processi per migliorare il customer service.\u003C/li>\n\u003Cli>Scrivere articoli, email di supporto e materiali informativi.\u003C/li>\n\u003Cli>Analizzare dati e formulare strategie di miglioramento.\u003C/li>\n\u003C/ul>\n",{"title":825,"text":826},"Cosa offriamo","\u003Cul>\n\u003Cli>\n\u003Cp>\u003Cstrong>Ambiente Inclusivo:\u003C/strong>\u003Cbr />\n\tLa nostra cultura aziendale promuove la diversità e l'inclusione, creando un ambiente di lavoro accogliente per tutti.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Formazione Continua: \u003C/strong>\u003Cbr />\n\tI nostri collaboratori ricevono formazione costante per rimanere al passo con le ultime tecnologie e metodologie.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Smart-Working:\u003C/strong>\u003Cbr />\n\tFlessibilità lavorativa con possibilità di lavoro da remoto, per conciliare al meglio vita privata e professionale.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Azienda Dinamica e in Crescita:\u003C/strong>\u003Cbr />\n\tPartecipa attivamente alla crescita di un'azienda giovane, dinamica e in rapida espansione.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Opportunità di crescita e sviluppo professionale:\u003C/strong>\u003Cbr />\n\tLavora direttamente con i founder di Data Masters ed accedi a tutti i nostri corsi gratuitamente\u003C/p>\n\u003C/li>\n\u003C/ul>\n",{"title":828,"text":829},"Benefit","\u003Cul>\n\u003Cli>Bevande gratis\u003C/li>\n\u003Cli>Buoni pasto\u003C/li>\n\u003Cli>Computer aziendale\u003C/li>\n\u003Cli>Lavoro da casa\u003C/li>\n\u003Cli>Parcheggio libero\u003C/li>\n\u003Cli>Sconti sui prodotti o servizi dell'azienda\u003C/li>\n\u003Cli>Snack gratis\u003C/li>\n\u003Cli>Supporto allo sviluppo professionale\u003C/li>\n\u003C/ul>\n",{"title":831,"text":832},"Orario","\u003Cul>\n\u003Cli>Dal lunedì al venerdì\u003C/li>\n\u003Cli>Orario flessibile\u003C/li>\n\u003C/ul>\n","\u003Ch3 style=\"text-align: center;\">INVIA LA TUA CANDIDATURA\u003C/h3>\n\u003Cp class=\"font-size-header-6\" style=\"text-align: center;\">Si prega di inviare il curriculum vitae e una lettera di presentazione che delinei le proprie qualifiche e esperienze relative a questa posizione.\u003C/p>\n","/wp-json/dm/v1/job-offers/apply/",{"name_label":836,"name_placeholder":837,"surname_label":838,"surname_placeholder":839,"email_label":840,"email_placeholder":841,"phone_label":842,"phone_placeholder":843,"linkedin_label":45,"linkedin_placeholder":844,"cv_label":845,"cv_instructions":846,"cv_helpers":847,"cv_cta":848,"message_label":849,"message_placeholder":850,"privacy_text":851,"submit_text":852},"Nome","Inserisci il tuo nome","Cognome","Inserisci il tuo cognome","E-mail","Inserisci la tua e-mail","Telefono","Inserisci il tuo numero di telefono","Inserisci l'URL del tuo profilo LinkedIn","Curriculum","Trascina il file qui oppure seleziona un file","(Formato: {extensions}. Dimensione massima: {size})","Seleziona file","Messaggio","Scrivi qui il tuo messaggio...","Dichiaro di aver letto l’informativa \u003Ca href=\"https://datamasters.it/privacy-policy/\" target=\"_blank\" rel=\"noopener\">privacy\u003C/a> e di prestare espresso consenso al \u003Ca href=\"https://datamasters.it/trattamento-dati/\" target=\"_blank\" rel=\"noopener\">trattamento dei dati\u003C/a> personali","Candidati",{"hide":516,"customize":516,"options":854},null,1777976718603]